How It Works
Expert tuition direct to your desktop
With Retendo training programmes the emphasis is on learning in bite-sized chunks, practice over theory, and progressing at a pace that suits the individual. Proven to be more effective, this approach ensures that learners gain more knowledge and develop better skills. The result is that Retendo students are more successful at work and easily gain Microsoft certifications.
Each Retendo course is split into modules. Each module begins with a live instructor-led class, delivered online by a skilled Microsoft Certified Trainer. This is the “Gather” part of the GEAR cycle. The online classes are followed by self-paced study. Learners “Expand” their knowledge using Premium e-learning, student manuals and online reference material and then “Apply” what they have learnt using practice labs. The module is completed with a short assessment. Each module includes approximately four hours of study and feedback: a two hour live class and two hours of self study.
Retendo programmes are spread over a number of weeks, with two course modules per week. This ensures that learners have the time required to thoroughly understand each topic. More importantly, they can practice and develop the real-world skills that they require to be good at their job.
Live instructor-led classes
Our instructor-led courses do not require a physical classroom. Instead highly interactive, live, synchronous sessions are delivered online by a Cisco Certified Systems Instructor. Each session is delivered through a virtual classroom using Webex. You will both see and hear the instructor and also be able to speak with other students. The audio is delivered using Voice over IP (VoIP) technology so there are no additional telephone charges and students simply need to plug a headset into their computer.
Each live instructor class lasts a maximum of two hours. They are highly interactive: you will learn theories, see live technology demonstrations, carry out group and individual tasks and participate in quizzes and polls. The learning is broken down into short sections, and with your student kit to hand, you can concentrate on participating in the class rather than taking notes.
Self-paced work
After each instructor session, you will need to complete a couple of hours of self paced study. The aim is to build upon the knowledge gained within the class. Typically, this includes an e-Learning course and reading some of the student manual or online reference material.
E-Learning is high quality electronic material which includes animations, assessments and hands-on interactive learning. You access the materials over the internet.
The student manual will be mailed to you before the course begins.
Practice labs
Our practical exercises are accessed via the internet. You will be using live systems which are hosted in a virtual environment, so you can learn without affecting your own systems. The exercises take you through real world scenarios. You will have 90 days access so you can practice as many times as you like before you apply what you’ve learnt in the real world.
Assessment and feedback
At the end of each module you will be asked to complete a short assessment. This enables the instructor to see how you’re getting on. The instructor will then give you feedback on the results and help you understand any topics on which you need further support.
The Retendo Learning Portal
The training programme is coordinated via a secure website called the Retendo Learning Portal. This can be accessed from any computer with a broadband connection.
To access the live classes, self-paced study materials and assessments, students simply login to the Retendo Learning Portal. Students can communicate with the instructor and their classmates at any time via the Retendo Learning Portal.
With Retendo, learning doesn’t stop at the end of the programme. Students can access the materials, via the Retendo Learning Portal, for 90 days. This includes recordings of the live online classes and access to the practice labs. So it’s easy to squeeze in last minute exam revision or practice an implementation one last time before having a go on the live system.
For more information, or to book your place, please call us on + 44 (0) 117 906 5660, start a LiveChat or email us at info@retendotraining.com.