Course content
Pre-Course Reading
Before the first live online class students are asked to complete e-Learning course 5072, Examining Active Directory Integration in Microsoft Exchange Server 2007.
In this e-Learning course, students examine the integration of Active Directory in an Exchange Server 2007 environment that includes Active Directory partitions and sites. In addition, students explore the message routing among Active Directory sites. This course is composed of a rich multimedia experience coupled with comprehensive technical labs. It is intended for IT Professionals who administer Microsoft Exchange Server 2007 mailboxes.
Objectives
At the end of this e-Learning course, students will be able to:
- Describe the role of Active Directory in Exchange Server 2007.
- Describe how to integrate Active Directory with Exchange Server 2007.
- Describe how Exchange Server 2007 performs message routing.
This course is included in the course material.
Module 1: Installing Exchange Server 2007
After completing this module, students will be able install Exchange Server 2007.
Lessons:
- Introduction to the Exchange Server 2007 Server Roles
- Installing Exchange Server 2007
- Completing the Exchange Server 2007 Installation.
Lab: Managing Recipient Objects
- Preparing the Environment for an Exchange Server 2007 Installation
- Installing Exchange
- Verifying an Exchange Server Installation
After completing this module, students will be able to:
- Describe the Exchange Server 2007 server roles.
- Install Exchange Server 2007
- Complete the Exchange Server 2007 installation.
Module 2: Configuring Mailbox Server Roles
After completing this module, students will be able to configure Mailbox Server roles.
Lessons:
- Overview of Exchange Server 2007
- Implementing Mailbox Server Roles
- Managing Public Folder Databases
Lab: Configuring Mailbox Servers
- Configuring Storage Groups and Database Files
- Configuring a Public Folder and Store Referrals
After completing this module, students will be able to:
- Describe the Exchange Server 2007 Administration Tools
- Implement Mailbox Server roles
- Manage Public Folder databases
Module 3: Managing Recipient Objects, Email Addresses and Address Lists
After completing this module, students will be able to manage recipient objects.
Lessons:
- Managing Mailboxes
- Managing Other Recipients
- Managing Public Folders
- Configuring E-Mail Address Policies
- Configuring Address Lists
- Overview of Bulk Recipient Management Tasks
Lab: Managing Recipients
- Modifying Existing Mailboxes
- Configuring New Mailboxes and Mail-Enabled Objects
- Managing Resource Mailboxes
- Managing Mailbox Removal.
Lab: Managing E-Mail Addresses and Address Lists
- Managing E-Mail Address Policies
- Managing Address Lists
- Performing Recipient Bulk Management Tasks.
Ater completing this module, students will be able to:
- Manage mailboxes
- Manage other recipients
- Manage public folders
- Manage Mailbox removal
- Configure e-mail address policies
- Configure address lists
- Describe bulk recipient management tasks.
Module 4: Managing Client Access
After completing this module, students will be able to manage client access.
Lessons:
- Implementing Client Access Servers
- Implementing Client Access Features
- Implementing Outlook Web Access
- Introduction to Implementing Mobile Messaging.
Lab: Managing Client Access
- Managing Mobile Device Connectivity
- Managing Outlook Web Access Connectivity
After completing this module, students will be able to:
- Implement client access servers
- Implement client access features
- Implement Outlook Web Access
- Implement Mobile Messaging.
Module 5: Managing Messaging Transport and Handling
After completing this module, students will be able to manage messaging transport.
Lessons:
- Introduction to Message Transport
- Implementing Message Transport.
Lab: Managing Messaging Transport and Handling
- Troubleshooting Local Message Delivery
- Troubleshooting Remote Message Delivery
- Troubleshooting Message Transport.
After completing this module, students will be able to:
- Describe how Message Transport works in Exchange Server 2007
- Implement Message Transport.
Module 6: Managing Availability, Backup and Recovery
After completing this module, students will be able to manage availability, and backup and recovery.
Lessons:
- Implementing High-Availability for Mailbox Servers
- Managing a Backup Solution
- Managing a Recovery Solution.
Lab: Managing Backup and Recovery
- Backing Up and Restoring Mailbox Databases
- Restoring Mailbox Databases using Local Continuous Replication (LCR)
- Restoring Data using the Recovery Storage Group.
After completing this module, students will be able to:
- Implement high-availability for mailbox servers
- Manage a backup solution
- Manage a recovery solution.
Module 7: Maintaining Antivirus and Anti-spam Systems
After completing this module, students will be able to maintain antivirus and anti-spam systems.
Lessons:
- Introduction to Antivirus and Anti-Spam Management
- Implementing Anti-spam Features
- Implementing Antivirus Features
Lab: Maintaining Antivirus and Anti-Spam Systems
- Reviewing the Contents of the Spam Quarantine
- Discussion: Modifying Spam and Antivirus Settings
- Modifying Spam and Antivirus Settings
After completing this module, students will be able to:
- Explain how to manage antivirus and anti-spam
- Implement anti-spam features
- Implement antivirus features
Module 8: Configuring Edge Transport Servers & Implementing Messaging Policies
After completing this module, students will be able to configure edge transport servers they will be able to implement transport rules.
Lessons:
- Deploying Edge Transport Servers
- Configuring Internet Message Delivery
- Configuring Security for Internet E-Mail
- Introducing Messaging Policy and Compliance
- Implementing Messaging Records Management
- Implementing Transport Rules
Lab: Configuring Edge Transport Servers
- Configuring SMTP Connectors to Secure SMTP E-Mail
- Implementing Secure/Multipurpose Internet Mail Extensions (S/MIME)
Lab: Implementing Messaging Policies
- Configuring Domain Security
After completing this module, students will be able to:
- Deploy edge transport servers.
- Configure Internet message delivery.
- Configure security for Internet e-mail.
- Describe messaging policy and compliance.
- Implement messaging records management.
- Implement transport rules
Module 9: Recovering Messaging Databases
After completing this module, students will be able to recover messaging databases.
Lessons:
- Overview of Database Recovery Scenarios
- Recovering a Messaging Database Using Dial-Tone Recovery
Lab: Recovering Messaging Databases in Exchange Server 2007
- Performing a Storage Group Backup
- Performing a Dial-Tone Recovery
- Repairing a Damaged Database
After completing this module, students will be able to:
- Describe messaging database recovery scenarios
- Recover a messaging database using dial-tone recovery.
Module 10: Preparing for and Recovering from Mailbox Server Failures
After completing this module, students will be able to prepare for and recover from Mailbox server failures and from non-Mailbox server failures.
Lessons:
- Preparing for a Mailbox Server Recovery
- Recovering Mailbox Servers Overview
- Preparing for a Non-Mailbox Server Recovery
- Recovering Non-Mailbox Servers
Lab: Preparing for and Recovering from Mailbox and Non-Mailbox Server Failures
- Performing a Mailbox Server Backup
- Recovering a Mailbox Server
- Recovering Mailbox Server Data
Lab: Preparing for and Recovering from Non-Mailbox Server Failures
- Performing a Non-Mailbox Server Backup
- Restoring a Client Access Server Certificate
- Restoring a Hub Transport Server
- Restoring an Edge Transport Server
After completing this module, students will be able to:
- Prepare for a Mailbox server recovery.
- Recover Mailbox servers.
- Prepare for a non-Mailbox server recovery.
- Recover non-Mailbox servers
Module 11: Introduction to Exchange Server Monitoring and Troubleshooting
After completing this unit, students will be able to explain how to monitor Exchange servers using Microsoft Operations Manager (MOM) and explain an Exchange troubleshooting model.
Lessons:
- Introduction to Microsoft Operations Manager
- Introduction to Troubleshooting Exchange Server 2007
- Demonstration: Using MOM to Monitor Exchange Servers
Lab: Introduction to Exchange Server Monitoring and Troubleshooting
- Developing a Monitoring and Troubleshooting Process
After completing this unit, students will be able to:
- Describe how this unit provides the basis for the information to be presented in the other units in the workshop
- Describe what MOM is.
- Provide an example of efficient troubleshooting logic for Exchange Server 2007.
- Explain how to monitor Exchange Servers using MOM.
Module 12: Monitoring and Troubleshooting Client Performance, Connectivity and Access to Resources and Messages
After completing this unit, students will be able monitor and troubleshoot mail flow and they will be able to troubleshoot access to resources and messages.
Lessons:
- Tools for Monitoring Client Performance and Connectivity
- Process for Troubleshooting MAPI Clients
- Process for Troubleshooting Client Access Server Clients
- How Public Folder Access Works
- How Calendaring Works
- Process for Troubleshooting Client Access Server Issues
- Troubleshooting an Outlook Web Access Issue
Lab: Monitoring and Troubleshooting Client Performance and Connectivity
- Monitoring Client Connectivity
- Troubleshooting AutoDiscover Issues
- Troubleshooting a Client Access Server Issue
Lab: Troubleshooting Access to Messaging Contents
- Troubleshooting a Public Folder Access Issue
- Troubleshooting a Calendaring Issue
After completing this unit, students will be able to:
- Identify tools for monitoring client performance and connectivity.
- Describe the process for troubleshooting MAPI clients.
- Describe the process for troubleshooting Client Access server clients.
- Configure Microsoft Operations Manager (MOM) to monitor client connectivity issues.
- Identify the cause for an Autodiscover issue and resolve the issue.
- Identify the cause for a remote client connectivity issue and resolve the issue.
- Describe how public folder access works.
- Describe how calendaring works.
- Explain the process for troubleshooting client access server issues.
Module 13: Monitoring and Troubleshooting Mail Flow and Mailbox Servers
After completing this unit, students will be able to monitor and troubleshoot mail flow and they will be able to monitor and troubleshoot mailbox servers.
Lessons:
- Discussion: Tools for Monitoring Mail Flow
- Demonstration: Troubleshooting Message Transport Using Exchange Server 2007 Tools
- Process for Troubleshooting Internal Mail Flow
- Process for Troubleshooting External Mail Flow
- Tools for Monitoring and Troubleshooting Mailbox Servers
- Process for Troubleshooting Mailbox Servers
- Demonstration: Troubleshooting Mailbox Server Performance Issues
Lab: Monitoring and Troubleshooting Mail Flow
- Configuring MOM to Monitor Message Flow
- Troubleshooting Internet E-Mail Delivery
- Troubleshooting Spam Filtering
- Troubleshooting Outbound Internet E-mail Delivery
Lab: Monitoring and Troubleshooting Mailbox Servers
- Configuring the monitoring of Mailbox servers
- Troubleshooting a Mailbox Logon Issue
- Troubleshooting a Hard Disk Failure
- Troubleshooting a Mailbox Database Mounting Issue
After completing this unit, students will be able to:
- Identify tools for monitoring mail flow.
- Describe how to troubleshoot message transport using Exchange Server 2007 tools.
- Describe the process for troubleshooting internal mail flow.
- Describe the process for troubleshooting external mail flow.
- Configure Microsoft Operations Manager (MOM) to monitor message flow.
- Identify and resolve the reason that messages are not being delivered to and from the Internet.
- Identify and resolve the cause for spam filters blocking messages.
- Identify the tools for monitoring Exchange Mailbox servers.
- Implement a process for troubleshooting Exchange Mailbox servers.
- Describe the guidelines for resolving performance issues for Exchange Server roles.
- Configure Microsoft Operations Manager (MOM) to monitor Mailbox servers.
- Identify the cause for users not being able to log on to their mailboxes and resolve the issue.
- Identify the reasons why a mailbox store cannot be mounted and resolve the issue.
- Identify the reasons why a user cannot access a message and resolve the issue.
Module 14: Monitoring and Troubleshooting External & Additional Services, and Identifying Trends in a Messaging System
After completing this unit, students will be able to monitor and troubleshoot external and additional services. Students will also be able to identify and address trends in a messaging system.
Lessons:
- Discussion: External and Additional Services Required by Exchange Server 2007
- External Services Required for Unified Messaging in Exchange Server 2007
- Monitoring External Services with MOM 2005
- Tools for Identifying Trends in a Messaging System
- Exchange Server 2007 Management Pack MOM Reports
- Discussion: Information Required to Identify and Resolve Trends
Lab: Monitoring and Troubleshooting External and Additional Services
- Configuring the Monitoring of External Services
- Troubleshooting an External Services Dependency for Exchange Server 2007
- Discussion: Impact of External and Additional Services on Exchange Environments
Lab: Identifying Trends in a Messaging System
- Evaluating Messaging Reports
- Recommending Configuration Changes
After completing this unit, students will be able to:
- Identify external and additional services that Exchange Server 2007 requires.
- Identify external services required for Unified Messaging in Exchange Server 2007.
- Identify the MOM 2005 tools for monitoring external services.
- Configure monitoring for external services required for Exchange Server 2007.
- Identify why Exchange Server 2007 services failed to start and resolve the issue.
- Troubleshoot scenarios in which the failure of external services results in Exchange Server 2007 failures.
- Describe tools for identifying trends in a messaging system.
- Describe the monitoring reports available with the Exchange Server 2007 Management Pack.
- Apply considerations for identifying and addressing trends.
- Analyze monitoring reports to identify trends.
- Create proposals for addressing identified trends
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